Gleamworks Support

Thanks for playing Gleamworks! If you're experiencing an issue or have a question, we're here to help.

Common Questions

How do I restore my "Remove Ads" purchase?

Open the in-game Settings menu and tap "Restore Purchases." This will check your App Store or Google Play account and reactivate your purchase if one is found.

My progress was lost

Game progress is saved locally on your device. If you uninstall and reinstall the app, your progress may be lost. We recommend keeping the app installed to preserve your data.

The game is not loading or crashing

Please try the following:

How do hints work?

Tap the hint button during a level to have one piece rotated to its correct position. There is a short cooldown between hints. Hinted pieces are locked and cannot be rotated further.

Contact

If your question isn't answered above, reach out to us directly:

jakpotgames@gmail.com

Please include your device model, OS version, and a description of the issue. Screenshots are helpful!

Privacy

You can review our privacy policy here:

Gleamworks Privacy Policy